Casual/Make Up Day
Thanks for using our Family Support Portal.
Here you’ll find information about booking casual days and make up days.
I want to request a casual day
If you would like to request a casual day, you can do this through the Xap Smile app.
To do this please follow these instructions:
1. Open the Xap Smile app
2. Click on the Calendar icon
3. Click on the green + button
4. Select the relevant Child name
5. Select the relevant room
6. Select the relevant session
7. Select the date that you would like to request a make-up booking for
The following conditions apply for casual days:
Casual days are subject to availability.
Please note that 24 hours notice is required to cancel a booked casual day.
Download the Xap Smile App:
Apple App Store
Google Play
I want to request a make-up day
To support our families Explorers will offer a ‘make-up day’ for each public holiday.
If you would like to request a make-up day, you can do this through the Xap Smile app.
To do this please follow these instructions:
1. Open the Xap Smile app
2. Click on the Calendar icon
3. Click on the green + button
4. Select the relevant Child name
5. Select the relevant room
6. Select the relevant session
7. Select the date that you would like to request a make-up booking for
The following conditions apply for makeup days:
Makeup days need to be booked within 12 months and are subject to availability.
Where a child attends Explorers five days a week, a half daily fee will be charged for public holidays.
Where a family is not up to date with their account (in debt), no make-up day will be offered until the account is up to date.
Download the Xap Smile App:
Apple App Store
Google Play