Family Hub
Everything you need to enrol with Explorers, manage your child's days, and get help when you need it, in one place.
Becoming an Explorer
Three steps to a place at one of our centres.
- Submit your enquiry. Tell us your childcare and early learning needs. You'll get a confirmation email and a place on our waitlist within minutes.
- Book a tour. Visit the centres you're considering, meet the team, and talk through what your child needs to thrive.
- Receive an enrolment offer. When availability matches, our Family Support Team will reach out with a written offer, including days, fees, and bond, for you to accept inside the Family Hub.
Register your interest or call us on 1300 000 335.
Family Hub
Our Family Hub is available 24/7 and brings every part of your enrolment journey together:
- Update the centres, days, and start date you're after.
- Reconfirm your spot on the waitlist with a single tap.
- Book or rebook a tour at any centre.
- Review and accept offers, including days, fees, and bond, without phone tag.
- Pay your bond securely, never over the phone.
- Raise a question or request and track our reply.
Childcare Subsidy calculator
Most Australian families are eligible for the Childcare Subsidy. With our Child Care Subsidy (CCS) calculator you can easily estimate your child care subsidy and calculate your out-of-pocket costs.
Victoria's 3 Day Guarantee
From January 2026, the Victorian Government's 3 Day Guarantee gives every Victorian three- and four-year-old access to at least three days a week of subsidised early learning and care. Explorers is participating across all of our Victorian centres, learn what it means for your family.
Need help?
Our Family Support Team is on 1300 000 335 during business hours, or raise a question inside the Family Hub and we'll respond within one business day.
From the Explorers blog
Play-Based Learning: How Play Supports School Readiness Discover how play-based learning builds school readiness naturally.
Preparing Children Emotionally for School Support your child's transition to school by building emotional readiness.
Why Connection and Relationships Comes First When families think about school readiness, one essential foundation is often overlooked: relationships.
Outdoor Play Spaces Early Childhood Outdoor play spaces in early childhood education are vital for growth and learning across all ages. Here's everything you need to know.
An Explorers Guide: What to Pack for Childcare Check out our list of what to pack for childcare to ensure a smooth start to early childhood education.